Privacy Policy

Home Privacy Policy
By: Shumail / September 16, 2025

Effective Date: September 2025 - October 2026

Privacy Policy

SoftShifters (“Company,” “we,” “our,” or “us”)was created to provide IT Development Services. We (“Company”) values the privacy of our clients, partners, and visitors (“you,” “your,” or “user”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.softshifters.com (the “Site”) or use our services. By accessing or using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of our Site immediately.

Information We Collect

When you interact with SoftShifters, we may collect various categories of personal data to provide and improve our services. This includes:

Identity and Contact Information

Used to identify and communicate with you.

● Full name
● Email address
● Phone number
● Company name
● Job title
● Country and region

Account and Service Data

Collected when you engage with our services or request consultations.

● Service preferences
● Project details or requirements
● Communication history
● Meeting bookings and calendar data

Technical and Device Information

Automatically collected when you visit our website.

● IP address
● Browser type and version
● Operating system and device type
● Referring URLs and exit pages
● Time zone and language settings

Usage and Interaction Data

Helps us understand how you use our site and services.

● Pages visited
● Time spent on each page
● Clicks, scrolls, and navigation paths
● Search queries
● Error logs and performance data

Marketing and Communication Preferences

Collected when you opt into newsletters or promotional content.

● Subscription status
● Email open rates and click-through behavior
● Preferences for topics or frequency

Cookies and Tracking Technologies

Used to personalize your experience and analyze traffic.

● Session identifiers
● Authentication tokens
● Analytics cookies (e.g., Google Analytics)
● Advertising cookies (e.g., Meta Pixel, LinkedIn Insight Tag)
● Consent status and cookie preferences

Location Data

May be inferred from your IP address or device settings.

● Country, city, and approximate geolocation
● Time zone and regional settings

Social Media and Third-Party Integrations

If you interact with us via social platforms or embedded tools:
 
Public profile information (e.g., LinkedIn, GitHub)
Engagement metrics (likes, shares, comments)
OAuth tokens or login credentials (if applicable)
 
We collect this data either directly from you, automatically through your device, or via third-party
services integrated into our website. All data is handled in accordance with applicable privacy
laws and used only for legitimate business purposes.

How We Use Your Information:

We use the personal data we collect for the following purposes, in accordance with applicable privacy laws.

To Provide and Improve Our Services

We use your data to deliver, customize, and enhance our offerings, including:

● Cloud consulting, web development, and IT solutions
● Technical support and troubleshooting
● User experience optimization across platforms

To Respond to Inquiries and Schedule Consultations

When you contact us or book a meeting, we use your information to:

● Communicate with you via email, phone, or messaging platforms
● Understand your business needs and tailor our response
● Manage calendar invites and follow-ups

To Send Newsletters and Promotional Content (With Consent)

If you opt in, we may send:

● Industry insights, product updates, and service announcements
● Invitations to webinars, events, or special offers You can unsubscribe at any time using the link in our emails.

To Analyze Website Usage and Improve User Experience

We use cookies and analytics tools to:

● Monitor traffic and engagement patterns
● Test new features and optimize site performance
● Understand user behavior to refine content and layout

To Comply with Legal Obligations

We may process your data to:

● Fulfill tax, accounting, and regulatory requirements
● Respond to lawful requests from authorities
● Enforce our terms of service and protect our rights

How We Share Information

SoftShifters does not sell or rent your personal data to third parties. However, we may share your information under specific circumstances, always with appropriate safeguards in place:

Service Providers and Vendors

We may share your data with trusted third-party partners who help us operate, maintain, and improve our services. These include:

Web hosting and infrastructure providers
Analytics platforms (e.g., Google Analytics, LinkedIn Insight)
CRM and marketing automation tools
Payment processors and invoicing systems
Scheduling and communication platforms

These providers are contractually obligated to handle your data securely and only for the purposes we specify.

Legal and Regulatory Requirements

We may disclose personal data when required to:

● Comply with applicable laws, regulations, or legal processes
● Respond to lawful requests from public authorities
● Enforce our Terms of Service or protect our rights, property, or safety

Business Transfers

In the event of a merger, acquisition, asset sale, or corporate restructuring, your data may be transferred as part of the transaction. We will ensure that any successor entity honors this Privacy Policy or provides equivalent protection.

Consent-Based Sharing

If you explicitly consent, we may share your data with third parties for specific purposes, such as:

● Co-hosted webinars or events
● Joint marketing campaigns
● Referral programs

You can withdraw your consent at any time.

We always aim to minimize the data shared and ensure it is protected through encryption, access controls, and data processing agreements. If you’d like to see a list of our current service providers or request more details, feel free to reach out to contact@softshifters.com

Data Security


At SoftShifters, we take the security of your personal data seriously. We implement a combination of administrative, technical, and physical safeguards designed to protect your information from unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:

Encryption: Data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
Access Controls: Only authorized personnel have access to personal data, and access is granted based on role and necessity.
Firewalls & Intrusion Detection: We use firewalls and monitoring systems to detect and prevent unauthorized access attempts.
Regular Audits: Our systems are routinely reviewed and updated to address emerging security threats.
Data Minimization: We collect only the data necessary for specific purposes and retain it only as long as needed.

Limitations


While we strive to protect your data, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security. You share information with us at your own risk.

Your Role in Security


We encourage users to:

● Use strong, unique passwords when interacting with our services
● Avoid sharing sensitive information via unsecured channels
● Notify us immediately if you suspect any unauthorized activity related to your data

If you have any concerns about the security of your information, please contact us at contact@softshifters.com

Your Rights


We respect your privacy and are committed to ensuring that you can exercise control over your personal data. Depending on your location and applicable laws, you may have the following rights:

Right to Access

 
You have the right to request:

Confirmation of whether we process your personal data
A copy of the personal data we hold about you
Information about how we use and share your data
 

Right to Rectification


If your personal data is inaccurate or incomplete, you may request that we correct or update it.

Right to Erasure ("Right to Be Forgotten")


You may request that we delete your personal data, subject to certain legal or contractual obligations that may require us to retain it.

Right to Restrict Processing


You can ask us to limit the way we use your data, especially if you contest its accuracy or object to its processing.

Right to Object

 

You may object to:
Processing based on legitimate interests
Direct marketing communications
Automated decision-making or profiling (if applicable)

 

Right to Data Portability


Where applicable, you can request a copy of your data in a structured, machine-readable format and transfer it to another service provider.

Right to Withdraw Consent


If you’ve given consent for specific processing (e.g., marketing emails), you can withdraw it at any time without affecting the lawfulness of prior processing.

Right to Opt Out (CCPA)

 
California residents may opt out of:

The sale or sharing of personal data (we do not sell data)
Cross-context behavioral advertising
 

How to Exercise Your Rights

 
To make a request or ask questions about your rights, please contact us at:

Email: contact@softshifters.com
Subject Line: “Privacy Rights Request”

We may need to verify your identity before fulfilling your request. We aim to respond within the
timeframes required by law (typically 30 days).

Cookies and Tracking Technologies

 
SoftShifters uses cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. These technologies help us understand how visitors interact with our site and allow us to tailor our services accordingly.

What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They serve various functions, such as remembering your preferences, enabling core site features, and collecting analytics data.

We also use related technologies like:
Web beacons (also known as pixel tags)
Local storage
JavaScript-based tracking tools

Third-Party Cookies

We may allow third-party services to set cookies on our site, including:
Google Analytics – for traffic and behavior analysis
Meta Pixel – for ad performance tracking
LinkedIn Insight Tag – for B2B marketing analytics

These third parties may collect data about your online activity across websites.

Managing Your Cookie Preferences

You have control over how cookies are used:

Browser Settings: You can block or delete cookies via your browser’s privacy settings.
Cookie Banner: When you first visit our site, you’ll be prompted to accept or reject non-
essential cookies.
Opt-Out Tools: You may opt out of third-party tracking via their respective privacy
portals (e.g., Google Ads Settings).

Note: Disabling cookies may affect the functionality and performance of our website

Third-Party Links

 
SoftShifters may contain links to third-party websites, services, or applications that are not operated or controlled by us. These external sites are provided for your convenience and reference only.

Please Note:

We do not endorse or assume responsibility for the content, policies, or practices of any
third-party websites.
Once you leave our site or interact with a third-party feature, your data may be subject to
their privacy policies and terms of use.
We encourage you to review the privacy policies of any external sites before providing
personal information or engaging with their services.

Examples of third-party links may include:

Social media platforms (e.g., LinkedIn, Facebook)
Payment gateways
Scheduling tools
Embedded content or widgets

SoftShifters is not liable for any loss, damage, or misuse of data that may occur through your
interaction with third-party websites.
 

Data Retention

SoftShifters retains personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable laws and regulations.

Retention Periods Depend On:

Type of data collected (e.g., contact details, analytics, service records)
Purpose of processing (e.g., service delivery, legal compliance, marketing)
Legal and contractual obligations (e.g., tax, audit, or dispute resolution)
User preferences and consent status

Examples:

Contact and identity data: Retained for the duration of our business relationship and up to 3 years after termination, unless deletion is requested.
Analytics and usage data: Typically retained for [6–24 months] to improve site performance and user experience.
Marketing preferences: Retained until you withdraw consent or unsubscribe.
Legal records: Retained in accordance with statutory requirements (e.g., financial records for up to 7 years).

Data Minimization & Disposal

We regularly review the data we hold and securely delete or anonymize information that is no longer needed. Disposal methods include secure deletion protocols and data anonymization techniques.

If you would like to request deletion of your personal data, please contact us at contact@softshifters.com

Children’s Privacy

SoftShifters is intended for use by individuals who are of legal age to engage in business- related services. Our website and offerings are not directed to children under the age of 18, or the minimum age required by local data protection laws.

No Intentional Collection

We do not knowingly collect, solicit, or store personal data from children. If we discover that we have inadvertently collected personal information from a child without verified parental consent, we will promptly:

Delete the data from our records
Take steps to prevent future collection
Notify the appropriate parties if required by law

Parental Guidance

If you believe that a child has provided us with personal data, please contact us immediately at contact@softshifters.com , and we will take appropriate action.
 

Changes to This Policy


We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this page periodically.

Contact Us

 
If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: contact@softshifters.com
Website: www.softshifters.com

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